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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Confirm tab is not ena...
Finance | Project Operations, Human Resources, ...
Answered

Confirm tab is not enabled in purchase order

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Posted on by Anirban Basu 102

Dear Team,

We are facing an odd issue in purchase order.

Both confirmation and confirm tabs are not enabled in the PO. We do not have any workflow enabled in procurement management, not even the PO is invoiced. This is still in draft. But we are not able to proceed.

See this how it shows here.

8244.JPG

I have verified the setups in both AP and Procurement modules. Is there anything else required to enable these?

Thanks and regards

Anirban

I have the same question (0)
  • Suggested answer
    SouravDam Profile Picture
    SouravDam 11,730 on at
    RE: Confirm tab is not enabled in purchase order

    Hello Anirban Basu,

    Couple of questions.

    --- Is there any customization made in "All purchase orders" form?

    --- How many users are facing this? Is it only 1 or 2 users or all the users?

    --- Is this working properly before?

    --- Is there any changes made in the user role and privileges?

    --- Did you try with "Admin" user if this is working fine?

    Best regards,
    Sourav Dam

    Kindly mark this thread 'Yes' if this is answered your query which may help other community members in this forum.

  • Anirban Basu Profile Picture
    Anirban Basu 102 on at
    RE: Confirm tab is not enabled in purchase order

    Hey Sourav,

    Thank you for quick response.

    As far as I know there is no customization made in this form, not even any changes made in the user role and privileges.

    Also we are getting this only in 1 PO. Other orders are working fine. Common users can do the confirmation in other orders.

    I am the admin user and I am also facing same issue.

    Is it stuck somewhere? How to find that?

  • Suggested answer
    SouravDam Profile Picture
    SouravDam 11,730 on at
    RE: Confirm tab is not enabled in purchase order

    Hello Anirban Basu,

    That sounds really odd

    Is this a recent PO created or it was created before?

    Have you checked with any new PO created recently? It that working fine?

    Best regards,
    Sourav Dam

    Kindly mark this thread 'Yes' if this is answered your query which may help other community members in this forum.

  • Anirban Basu Profile Picture
    Anirban Basu 102 on at
    RE: Confirm tab is not enabled in purchase order

    Yes we have checked even creating new orders and all are working fine.

    The one which I am talking about, is a new PO created yesterday. The person who created, not able to do any action on this too.

    The same person can create any new PO and do the confirmation except this !!

  • Verified answer
    SouravDam Profile Picture
    SouravDam 11,730 on at
    RE: Confirm tab is not enabled in purchase order

    Hello Anirban Basu,

    Just a thought!

    Can you please check if by mistake, the Stopped check box is enabled in the PO line level or not? You will find this under "General" section.

    If Yes; then please untick this.

    57574.JPG

    Best regards,
    Sourav Dam

    Kindly mark this thread 'Yes' if this is answered your query which may help other community members in this forum.

  • Anirban Basu Profile Picture
    Anirban Basu 102 on at
    RE: Confirm tab is not enabled in purchase order

    Dear Sourav,

    Thank you!!!

    This check box is enabled. Now when I disable it, both confirmation and confirm tabs are enabled.

    Simple things can make huge differences :-)

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