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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / sign in keeps sending ...
Service | Customer Service, Contact Center, Fie...
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sign in keeps sending me to wrong account

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Posted on by miishie5 5

Hi,

I sign in with my Ctus email. It sends me to my company's page, sign in again there and then I am sent to a previous company's crm9 page with whom I no longer work for. And, of course, it says access denied. I am not able to get to my current company's page, even after signing on. 

Please help. This is ridiculous!

  • Suggested answer
    PerezAguiar Profile Picture
    PerezAguiar on at
    RE: sign in keeps sending me to wrong account

    Hey!

    On this type of situations, you should open a support reques to Microsoft, specifying your current user and your old user, and the environment URL you're trying to connect.

    Best regards

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