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Microsoft Dynamics AX (Archived)

Unreconcilled July, August has been reconciled

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Posted on by 2,075

Dear All,

I want to ask  about reconciliation.

UnReconciled-July.png

My user have unreconciled bank for july, 
for august she already did the reconciled.

its seem like she didn't click the reconcile account when she did the reconciliation, she just print the reconciliation when the unreconciled amount has changed to zero amount.

please help me,

how to solve this case.

it is ok, my user doing the reconcile for july directly, while august reconcile has been done ?
what things I must to check, to make sure the process goes smoothly.

need your advice. really appreciate your help

Thank you

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I have the same question (0)
  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi benjamin84,

    Doing the july reconciliation should be possible because the reconciliation does not create a transaction but just marks and updates transactions.

    Have you already tried doing that for example in a demo system?

    Did you run into issues with already closed periods?

    Best regards,

    Ludwig

  • benjamin84 Profile Picture
    2,075 on at

    Hi Ludwig,

    ok, so its safe to do reconcile for july.

    i'm not do it yet, I will try this with my user.

    i'll update the information later , after I try it with my user.

    Danke Ludwig.

  • Verified answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hi benjamin84,

    Please test this first in a demo environment before doing this in live.

    Best regards,

    Ludwig

  • benjamin84 Profile Picture
    2,075 on at

    Yes Ludwig, danke

  • benjamin84 Profile Picture
    2,075 on at

    Hi Ludwig,

    we currently trying at demo environment.

    The unreconciled amount is 16.869,61 EURO

    But, in the Account Reconciliatiion form, there are empty/ no transaction left.

    We check at ledger transaction list and found the amount 16.869,61.

    Its from summary debit amount subtract the summary credit amount.

    the ending amount is same with the unreconciled amount.

    how to solve this case.

    in account reconciliation there are no transaction left to be paired with.

    Thank you

    Ledger-Transaction-List.png

    Ledger-Transaction-List.png

  • Verified answer
    Syed Fasih Profile Picture
    2,442 on at

    Hi Benjamin,

    It is possible that a transaction of EUR 16.869,61 was posted in the Ledger account directly using a General Journal. This would have result in the transaction completely omitting from the Bank module. Therefore, the transaction is not available for reconciliation.

    You may want to reverse the entry posted as a result of General journal and then try to post the entry again using Bank module (or use account type "Bank") in posting the entry again.

    Let me know if this solves your problem.

  • benjamin84 Profile Picture
    2,075 on at

    Hi Syed,

    Currently my supervisor said, that the amount already carried forward to august, august have been reconciled. we currently use September, we already close inventory for july and September.

    I will check based on your solution.

    but it seem I willnot try at live, I just try at demo only.

    i will consider your solution has worked, altrough i'm not try at live.

    thanks

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