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Microsoft Dynamics GP (Archived)

What is the proper way to configure outlook in citrix metaframe?

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We have 100 users logging in to GP through citrix and we are not using outlook from the home page but I will like to be able to use that feature as well as to have the outlook be able to be use for the sending of invoices and faxes( we use right fax integrated with outlook)

Maybe this is simple, maybe not, but right now outlook is install in a generic way, no accounts come up or nothing, so the single installation that everybody is accesing in the citrix server doesn't show any outlook acccounts.

I guess what I want is for ea user to be able to see there inbox roght from the homepage in Dynamics and for Material Management to send the invoices right from the aplication itself.

Hope this makes sense!

Manny

 

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  • Community Member Profile Picture
    on at
    Re: What is the proper way to configure outlook in citrix metaframe?

    Tim is correct just a word of advise, make sure you are not using exchange in cache mode or you will run out of space on your server or affect performance

  • Suggested answer
    Tim Foster Profile Picture
    8,515 on at
    Re: What is the proper way to configure outlook in citrix metaframe?

    In order for our Citrix users to use Outlook for email from Dynamics we have to add the Outlook Application to each user's desktop.  The user then runs Outlook and is forced to select a profile and then log in (network credentials).  The credentials are cached.  The user then sends a test email from within Outlook to confirm correct setup.  The user exits Outlook and then the Outlook Application is removed from the user.  They can still send mail but are not able to open the Outlook Application.  That's how we do it.

    Tim

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