An unknown error occurred while synchronizing data to Outlook.item name= Dynamics for outlook 9.0

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Posted on by Roman Baiev

Issue:

I am able to track emails however in some instances I receive the following error message especially when I click "Set regarding" on some contacts in Outlook

Error message:

An unknown error occurred while synchronizing data to outlook.Item Name = …. (Email message / Campaign subject name)

System Configuration:

OS: Windows 10

User Email Client: Outlook 2016

CRM: Microsoft Dynamics CRM 2016 (online)

Outlook Add-In: Microsoft Dynamics 365 for Outlook v9.0

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Hi Roman,

Have you tried reinsalling the Outlook Addin to see if it solves the problem?

And you can check the CRM version and the Microsoft Dynamics CRM for Outlook add-in version to ensure they match.

Also, you can refer following links for more details:

CRM Administrator: CRM Outlook Client Troubleshooting

An unknown error occurred while synchronizing data to outlook.item name=”” (CRM) (becomethesolution.com)

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