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Customer experience | Sales, Customer Insights,...
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Using Teams to provide webinars in Events

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Posted on by 155

I have been desperate to use Teams as the webinar provider for Events.  Supposed to have been released in Wave 2.  Has anyone worked out had to add Teams as a webinar provider?

Cannot find anything in docs.microsoft.com

I have the same question (0)
  • Ian_Bourne_Cloud2020 Profile Picture
    155 on at

    I've found these instructions:

    https://docs.microsoft.com/en-us/dynamics365/marketing/teams-webinar

    Sadly, the button that switches the Team streaming option on shows for a second and then gets overwritten but the previous version of the screen.

    Done the usual clearing the cache, CTRL + F5 etc but the same happens.

    Anyone else experienced this of managed to get it working?

  • Verified answer
    cloflyMao Profile Picture
    25,210 on at

    Hi Partner,

    Please check whether your marketing version has been enabled with wave 2 release.

    If it is still in wave 1, we should enable the feature manually in advanced settings > feature switches:

    pastedimage1602842096477v1.png

    If wave 2 has been enabled, please check whether section of Team integration is set to be visible by default in Event form.

    pastedimage1602842259718v2.png

    Regards,

    Clofly

  • Verified answer
    ShaileshJain Profile Picture
    on at

    Hi Ian,

    - Wave2 is rolling out across regions, in APAC as well as UK/Europe - its already rolled out. can you pls confirm  your org is fully uptodate, and matches this version: docs.microsoft.com/.../whats-new-marketing

    - if yes, with the wave2 rollouts, preview period is now closed. Teams integration is available as GA, not as preview. and dont need that toggle as Clofly points in other response

    Apologies for the confusion during the flux of the rollout period. Let us know if the feature starts working once you are updated to wave2

  • Ian_Bourne_Cloud2020 Profile Picture
    155 on at

    Dear Clofly and Shailesh,

    Many thanks for your input, all working!

    Kind regards,

    Ian

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