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Purchase/sales archives

Posted on by 45
Hi All,
 
I hope we're not the only ones but when sales and purchase orders are being archived (automatically) the original created at date disappears. Along with all attachments.
 
Hope anyone has solutions to get the original created at dates as well as the attachments
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 71,656 Super User 2024 Season 2 on at
    Purchase/sales archives
    As far as I know, there is no attachment functionality included with Archives, that would require customization. Links and Notes are standard features. If you want to keep the attachments, you can use Incoming Document, which is a standard feature.
    As for keeping the creation date of the original order, this also needs to be customized.
     
     
    Hope this helps.
    Thanks.
    ZHU
  • Valentin Castravet Profile Picture
    Valentin Castravet 23,792 Super User 2024 Season 2 on at
    Purchase/sales archives
    The system will save the date and time an order is archived, but it doesn’t retain the original order creation date. To keep that information, you’d need to create a custom field.
     
    Also, attachments aren’t automatically added to archives. You could customize the system to do that, but it’s worth considering whether it’s necessary. Since each order can have multiple archived versions, adding the same attachment each time could quickly increase your database size.
     
  • Max Barker Profile Picture
    Max Barker 45 on at
    Purchase/sales archives
    @Jun Wang

    This problem also occurs when done manually. 
  • Suggested answer
    Ramiz Profile Picture
    Ramiz 281 on at
    Purchase/sales archives
    Hi,
     
    If you want to have actual order created date, you can get it by customization by adding a new field in archive table and pass the order created date to it. 

     
  • Jun Wang Profile Picture
    Jun Wang 7,377 Super User 2024 Season 2 on at
    Purchase/sales archives
    Did you test if the issue happens when user manually archive a sales order?

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