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Service | Customer Service, Contact Center, Fie...
Answered

"Enable for Mobile" does not appear.

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Posted on by 20

I have been through every install document and video to activate Field Service Mobile. On my Field Service> Administration > Resources > My Active Resources, there is a "Bookable Resource-Mobile" drop down menu, but nowhere do I have the "Enable for Mobile" radio button that all installs says has to be checked. do I need a new/different version of Field Service component?

5460.Screenshot_5F00_1.jpg

I have the same question (0)
  • Verified answer
    Al Iggs Profile Picture
    Microsoft Employee on at

    FS v7.x has been deprecated, have you tried whether you see the field in FS v8.x using the new Unified Interface?

  • Suggested answer
    AJ-22040756-0 Profile Picture
    Microsoft Employee on at

    Hi Partner,

    You can follow the article docs.microsoft.com/.../set-up-bookable-resources   for FSv8.x once you upgrade from 7.x to 8.x 

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