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Scrollbars missing on certain screens

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Posted on by Ben Markland

I noticed recently that any pages that are child records of a parent record (ex: Contacts under and Account, Opportunities under a Contact, or Activities under an Account) no longer have a scrollbar or option to go to the next page. This is a major issue as it does not allow the user to see all the records that should show up if there are more than what can be viewed on a single page. We are currently using MSCRM 2013 On-Premise and the issue appears to only happen in IE 11. I can confirm we have our CRM site listed as a trusted site and it is listed in Compatibility View. Is this a bug with a recent Microsoft update? This only started to happen recently. Is anyone else experiencing this same issue? See screenshot below.

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Tushar2016CRM 1,130 on at

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RE: Scrollbars missing on certain screens

HI ,

This seems to be known issue , please follow the below link which has a workaround _

community.dynamics.com/.../163681

Thanks!