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Making Tax Digital - Error code 403

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Posted on by ssullivan20190

Hi,

I am currently trying to submit an MTD return. The settlement period for this entity is August-October 2020 but we are submitting now as the entity has ceased trading at the end of September.

However whenever I try to send the report I receive an error ;

Response Code : 403

Response Description : WebServiceError

What does code 403 mean? Is it not possible to submit a return before the end of the settlement period?

Thanks for any help

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Ramit Paul 22,809 Most Valuable Professional on at

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It is possible.

Can you try this in another browser or after clearing usage data and browsing history in the browser?

It does not seem to be Dynamics Issue.

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Ludwig Reinhard Microsoft Employee on at

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Hello ssullivan20190,

Can you let us know what D365FO version you operate?

Also when do you receive the error exactly?

Best regards,

Ludwig

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Junaid Idrees 2 on at

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Hi ssullivan20190,

This error 403 occurs due ot firewall issue. Can you try again after disabling your firewall and antivirus softwares.

support.microsoft.com/.../error-403-access-denied-forbidden-occurs-when-you-connect-to-windows-u

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Sheela Ningappa Microsoft Employee on at

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Hi ,

You need to check the Electronic reporting configurations for MTD for the version you are using and reimport the files.

Thanks,

Sheela

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Jeff@neltundo.com 20 on at

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With effect from 1 September in Sandbox and 1 October 2020 in Production HMRC introduced 2-step authorisation so you may need a hotfix.

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ssullivan20190 80 on at

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Thanks for your reply but unfortunately that made no difference

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Ramit Paul 22,809 Most Valuable Professional on at

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Hi,

I suggest you to log a ticket to MS and product team will redirect to UK expert in MS.

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ssullivan20190 80 on at

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Hi,

Thanks for all the replies.

To confirm we are using D365 Finance & Operations version 10.13

So far I have tried;

- submitting through a different browser, but this made no difference

- I don't believe it is a firewall/anti-virus issue as I have submitted three other entities this week which had no issues

- similarly again I don't think it is a 2-step authorisation issue due to the fact that the other 3 entities submitted without any issue

- I will reimport the files now as suggested by Sheela below and see if that makes a difference....

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ssullivan20190 80 on at

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Further to above I have now re-imported all the Electronic Reporting configurations for MTD and unfortunately still get the error.

The error appears at the final stage of 'Submit VAT Return' :(

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ssullivan20190 80 on at

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Thanks Sheela, I have now done this and unfortunately didn't make any difference :(

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