Can't open a folder in Management Reporter (MR)

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Posted on by lmai

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Hi All,

My user is an Administrator, but I can't open the folder where the arrow is pointing (screenshot 1).

When I right-click on my name>Modify, I can't change the Designer to anything else; because the drop-down box wouldn't open and the Designer is greyed-out. Screenshot 2.

Does anyone know why I can't open the folder? I would think with the Administrator right, I have full access to MR. Thanks.

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Rahul Mohta 21,032 on at

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RE: Can't open a folder in Management Reporter (MR)

try refreshing cache objects and restart MR service

also confirm your access in D365FO

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lmai 2,438 on at

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RE: Can't open a folder in Management Reporter (MR)

I have Refresh Cached Financial Data, but I have not restart MR service. Where do I go to restart the MR service? Thanks, Rahul.

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Ludwig Reinhard Microsoft Employee on at

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RE: Can't open a folder in Management Reporter (MR)

Hello Kim,

To me it looks as if there is no report moved into this folder, i.e. the folder seems to be empty.

Have you tried dragging and dropping the reports in the financial report designer console?

Best regards,

Ludwig

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lmai 2,438 on at

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RE: Can't open a folder in Management Reporter (MR)

Ludwig, you are right! You have good eyes. The folder is empty :-)

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Ludwig Reinhard Microsoft Employee on at

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RE: Can't open a folder in Management Reporter (MR)

Hi Kim,

If there is nothing else left open for this thread then please verify the answer provided to get this one closed.

Many thanks and best regards,

Ludwig

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