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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / tax document shows wro...
Microsoft Dynamics AX (Archived)

tax document shows wrong base amount

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Posted on by Community Member

i have one sales order with 1500 qty and i do 2 invoices in 600 and 900 qty and add charges 0.33 per pcs but when i create invoice and in tax document basis amount is 600 qty is 6495 instead of 6198 bease as 0.33 charges will 198 of 600 but its takes charges of 1500 how to solve that its take charge 600 qty

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  • Community Member Profile Picture
    Community Member on at

    if anybody know s that please reply

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 304,551 Super User 2026 Season 1 on at

    Hi Arjun,

    What exact version of Dynamics AX 2012 are you using? There are a few known issues and hotfixes available on LCS issue search. If you search with "tax+amount+charges", there will be some results on e.g. AX 2012 R2 and AX 2012 R3. So, possibly there is already a fix for you.

  • Community Member Profile Picture
    Community Member on at

    i am use R3 version if that is fix then how to solve it

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 304,551 Super User 2026 Season 1 on at

    Hi Arjun,

    From LCS issue search, you can verify if the fix is applicable for your version. If so, you can download a hotfix and implement it in your environment. Do it in a test environment first and see if it is really solving your problem and does not have any side-effects.

  • Community Member Profile Picture
    Community Member on at

    what is LCS issue i did not understand please explain in detail how its possible and how ti fix it

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 304,551 Super User 2026 Season 1 on at

    Hi Arjun,

    LCS is Lifecycle services. It is a service from Microsoft with a set of tooling which helps you with implementations of Dynamics AX//365. You can read the documentation here: docs.microsoft.com/.../issue-search-lcs

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