web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Answered

Dynamic Links to be picked in Email Templates

(0) ShareShare
ReportReport
Posted on by 5

Hi All,

I am storing a URL in a field in Account entity. URLs will be different for each account and I want this url to be picked automatically in the emails that are sent via a worlkflow.

I want to understand how do I update the email template so that the URLs are updated dynamically and sent.

Thank you

I have the same question (0)
  • Nya Profile Picture
    29,064 on at

    Hi,

    As you post the issue in Marketing forum, I'd like to confirm whether you want to send an activity email or a marketing email.

  • Suggested answer
    Vinayd-MSFT Profile Picture
    Microsoft Employee on at

    You can click on the personalization icon that appears when you are editing URL field for the link (in text) or button, then access the field that has the URL (in Real time marketing, the UI will let you pick from a previously defined dynamic text or define a new one).

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
11manish Profile Picture

11manish 176

#2
ManoVerse Profile Picture

ManoVerse 158 Super User 2026 Season 1

#3
Jimmy Passeti Profile Picture

Jimmy Passeti 57 Most Valuable Professional

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans