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Finance | Project Operations, Human Resources, ...
Answered

Workflow approval status is "In external review"

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Posted on by 20

Hi,

We have a PO which we completed the approval process but showing the status as "In external review".

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Our workflow is fine and nothing such we can see in other orders. Only for one order we are getting this.

We do not have any "external" review system.

Let us know please.

Thank you. 

I have the same question (0)
  • Verified answer
    SouravDam Profile Picture
    11,730 on at
    RE: Workflow approval status is "In external review"

    Hello Neil German,

    Have you checked in Purchase inquiry in the PO if this is generated or not?

    If you have generated this, then you will get the journal for this in 'Purchase' section in the top bar. And at the same time, the approval status will be updated as 'In external review' as you highlighted.

    Kindly check and update the Forum.

    Best regards,
    Sourav Dam

    Kindly mark this thread 'Yes' if this is answered your query which may help other community members in this forum.

  • Neil German Profile Picture
    20 on at
    RE: Workflow approval status is "In external review"

    Dear Sourav Dam

    Thanks for super quick response!!

    I can see a purchase inquiry journal is available. When I open it; it looks like the purchase order confirmation which I can take a print copy.

    But we do not use it. I guess by mistake the client has generated this.

    Can you tell me what is the use of it??

  • Verified answer
    SouravDam Profile Picture
    11,730 on at
    RE: Workflow approval status is "In external review"

    Hello Neil German,

    Thanks for the feedback 

    This is you can consider an additional review process where you are expecting a vendor's review and acceptance of the PO before you confirm the same PO in ERP. This is not mandatory to use this feature but if your company is following any policy where supplier's review and acceptance is involved; then you may have to follow this.

    Once you got the confirmation from the vendor, then simply Confirm this PO and you will find the approval status as 'Confirmed'.

    For any additional information; you can also go through below link which could be useful.

    https://docs.microsoft.com/en-us/dynamicsax-2012/appuser-itpro/create-a-purchase-inquiry

    https://cloudblogs.microsoft.com/dynamics365/no-audience/2013/07/24/introducing-purchase-inquiries-in-ax-2012-r2-cu6/

    Kindly check and provide an update.

    Best regards,
    Sourav Dam

    Kindly mark this thread 'Yes' if this is answered your query which may help other community members in this forum.

  • Neil German Profile Picture
    20 on at
    RE: Workflow approval status is "In external review"

    Appreciated Sourav!

    Thanks.

  • SouravDam Profile Picture
    11,730 on at
    RE: Workflow approval status is "In external review"

    Hello Neil German,

    Thanks for the feedback.

    Best regards,
    Sourav Dam

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