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Closing an entry with a Remaining Amount of 0.00

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Posted on by Elinna

Thank you for reading my questions.

I have entries in my Customer Ledger which have a remaining amount of $0.00 but they are still open.

I filtered on this value and I found that the 'amount' is actual -0.002

I would like to close this entry so that it doesn't appear as an open entry in my ledger.

I tried Payment Registration, Apply Entries, Cash Receipting but the problem I kept facing is that only 2 decimal places were allowed or couldn't post a 0.00 entry.

Please help!

Is there a way I can force close an entry? (ie change Open from Yes to No)

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Dynamics 365 Business Central

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IB-29041624-0 1,191 Moderator on at

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Is this a transaction involving currency? If that is the case then you can have a remaining amount in LCY even though your remaining amount in currency is zero. So that is the first thing you should check.
Elinna 15 on at

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Thanks for your response. Do you mean as a foreign currency? Then, no... there's nothing else involved.
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IB-29041624-0 1,191 Moderator on at

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Then you will have to post a transaction that you can apply it against.

But you are unable to post a transaction of 0,002 to apply it against?

There is no way you can force it to be closed with out potentially damage the integrity of the system.
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YUN ZHU 103,227 Super User 2026 Season 2 on at

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Hi, will using Reverse also report an error?

And with a small customization, it can be force closed, but this will destroy data integrity.

Hope this helps.

Thanks.

ZHU