Can't see e-mail text field when sending e-mail from timeline WO

(1) Share

Report

Posted on by Robin Vereijken

Hey team,

I think there is a bug in de Field & Service application and I am wondering if more people have similar issues. Our users can't send emails from the timeline of a Work Order. They are able to start the proces, but once the compose tab is opened, the rich text editor field (for the e-mail text) is gone.

Are you guys having similar problems or has anyone solved this issue?

I have the same question (0)

All responses (2)

Answers (1)

Verified answer

Leah Ju Microsoft Employee on at

Like (0)

Report

Hi Robin Vereijken ,

Tests fine in my environment.

Have you tried to switch to other email forms to test?

My version：

If you're wondering if it's a bug, I suggest you follow the steps below to create a ticket for the Microsoft Support team for further assistance.
Get Help + Support - Dynamics | Microsoft Docs

Was this reply helpful? Yes No
Robin Vereijken 11 on at

Like (0)

Report

It seems to be a bug that was just happening one day. Because when I looked at it today it worked fine indeed.

Was this reply helpful? Yes No