web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Supplier invoice error...
Finance | Project Operations, Human Resources, ...
Unanswered

Supplier invoice error 'Not allowed to delete saved invoice. An active invoice header exists'.

(0) ShareShare
ReportReport
Posted on by Olivia C 64

Hello, we are trying to delete a supplier invoice which is no longer needed.

It is not in workflow and has a status of 'identify & new'. 

The cancel option is not available but when we try to delete this we come across the error here.

26042293551.png

Please can someone advise,

Thank you

I have the same question (0)
  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 303,314 Super User 2026 Season 1 on at

    Hi Olivia,

    Can you share from which form you try to delete the invoice? Can you provide the reproduction steps?

  • Olivia C Profile Picture
    Olivia C 64 on at

    Hi Andre,

    Sure, thank you.

    When we go to module Accounts Payable > Invoice Processing > All invoices, we then type the invoice number in.

    When this loads, regardless of if we open up the invoice record or do this from the 'All invoices' page and select the specific one, under the 'supplier invoice' tab in the action pane > Actions, 'Cancel' is greyed out.

    Alternatively, when they go to delete the invoice by selecting 'delete' above the action pane in the top left, the error above shows.

    Kind Regards

    Olivia

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Congratulations to the February Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 509 Super User 2026 Season 1

#2
Giorgio Bonacorsi Profile Picture

Giorgio Bonacorsi 375

#3
Adis Profile Picture

Adis 268 Super User 2026 Season 1

Last 30 days Overall leaderboard

Featured topics

End-of-life Announcement for Microsoft Dynamics GP

Product updates

Dynamics 365 release plans