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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Supplier invoice error...
Finance | Project Operations, Human Resources, ...
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Supplier invoice error 'Not allowed to delete saved invoice. An active invoice header exists'.

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Posted on by Olivia C 64

Hello, we are trying to delete a supplier invoice which is no longer needed.

It is not in workflow and has a status of 'identify & new'. 

The cancel option is not available but when we try to delete this we come across the error here.

26042293551.png

Please can someone advise,

Thank you

I have the same question (0)
  • Olivia C Profile Picture
    Olivia C 64 on at

    Hi Andre,

    Sure, thank you.

    When we go to module Accounts Payable > Invoice Processing > All invoices, we then type the invoice number in.

    When this loads, regardless of if we open up the invoice record or do this from the 'All invoices' page and select the specific one, under the 'supplier invoice' tab in the action pane > Actions, 'Cancel' is greyed out.

    Alternatively, when they go to delete the invoice by selecting 'delete' above the action pane in the top left, the error above shows.

    Kind Regards

    Olivia

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 301,908 Super User 2025 Season 2 on at

    Hi Olivia,

    Can you share from which form you try to delete the invoice? Can you provide the reproduction steps?

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