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Negative Purchase Invoice

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Posted on by LB-21052133-0 2
We received a refund back from a vendor and booked the refund through a purchase invoice. The PI is now sitting in the released bucket but there is no way to clear it through the bank accounts. I have tried deleting the PI, with no luck. How do we fix this issue?
 
Corporate Accounting NAV
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  • Suggested answer
    Jun Wang Profile Picture
    Jun Wang 5,508 Super User on at
    Negative Purchase Invoice
    per my knowledge, refunds are handled through payment journals. here is some reference. 
     
     
    you might need to reverse the purchase invoice and use the payment journal for this matter
     
    Jun Wang
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 63,560 Super User on at
    Negative Purchase Invoice
    Did you not create a Purchase Credit Memo to cancel the PI? Looks like that's the problem here.
     
     
    Hope this can give you some hints.
    Thanks.
    ZHU

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