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Small and medium business | Business Central, N...

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Negative Purchase Invoice

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Posted on by LB-21052133-0

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We received a refund back from a vendor and booked the refund through a purchase invoice. The PI is now sitting in the released bucket but there is no way to clear it through the bank accounts. I have tried deleting the PI, with no luck. How do we fix this issue?

Corporate Accounting NAV

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Jun Wang 7,443 Super User 2024 Season 2 on at

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Negative Purchase Invoice

per my knowledge, refunds are handled through payment journals. here is some reference.

https://learn.microsoft.com/en-ca/dynamics365/business-central/payables-how-post-payments-refunds

you might need to reverse the purchase invoice and use the payment journal for this matter

Jun Wang
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YUN ZHU 73,698 Super User 2024 Season 2 on at

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Negative Purchase Invoice

Did you not create a Purchase Credit Memo to cancel the PI? Looks like that's the problem here.

Hope this can give you some hints.

Thanks.

ZHU

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