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Hi , I can see Average Balance & DSO for my customer but am unable to see Average Days .
I have tried updating risk scores by going in Setup & refreshing but still the problem persists .
Kindly Help.
Hi lavi,
You can create scoring groups on the Scoring groups page (Credit and collections > Setup > Credit management setup > Risk > Scoring groups), There are eight predefined group type. You can also select User defined to define a group type that's better suited to your organization.
In short, these eight options are predefined and if they do not appear in your environment, please contact your development colleague to confirm if the form has been customized.
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