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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Currency to convert fr...
Finance | Project Operations, Human Resources, ...
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Currency to convert from is required to retrieve exchange rate information

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Posted on by DAS-07080332-0 71
hi everyone , 
our finance team is receiving an error message when trying to generate a payment from a vendor payment journal in F&O , currency is CAD offset account is CAD , method of payment is check . 
payment have 3 customers , all 3 customers have their currency set to CAD , 
chceked General Ledger -> Setup -> Ledger    CAD for accounting currency and reporting currency 
theres no CAD to CAD set in Currency exchange rate and we dont to set its a workaround . 
 
maybe 1 thing is noticed is that all our vendors language are set to En-CA but 1 of these vendors in this payment journal is set to en-CA would that cause an issue 
 
thanks in advance.
 
 
 
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Dynamics 365 Finance
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  • DAS-07080332-0 Profile Picture
    DAS-07080332-0 71 on at
    Currency to convert from is required to retrieve exchange rate information
    hi @CA Neeraj Kumar  they said that they  are trying to refund a customer payment .. they said they had this error before and was able to fix it by ensuring that  customer also had a vendor record set up. 
     
    theres no pending invoices to be settled under any vendor in AP 
    not sure how to check question 3 
  • CA Neeraj Kumar Profile Picture
    CA Neeraj Kumar 952 on at
    Currency to convert from is required to retrieve exchange rate information
    Hi, 
     
    There are few questions:
    1) What's the business requirement to use vendor payments journal for paying customers? 
    2) Are you still able to select the invoices to settle? 
    3) What's the transaction currency for invoices marked for settlement? 
     
    Basis these questions, we shall try to give further suggestions. 
     
    Regards, 
    Neeraj Kumar

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