Microsoft Dynamics CRM (Archived)

Recurring Appointments Synchronization

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Posted on by Azuos

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Hey Experts,

I'm having a big problem with recurring appointments in my Microsoft Dynamics CRM 2011.

When I create a recurring appointment, it's not synchronizing with my Outlook schedule, even when I try to synchronize and it tells me that everything was succesfully synchronized, the appointments aren't appearing.

Can you help me ?

Regards,

Azuos

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Azuos 320 on at

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RE: Recurring Appointments Synchronization

Hey guys !

Thanks for the help !

A filter was configured and I didn't know !

Thank you all for the help !

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Bruno Lucas 5,421 on at

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RE: Recurring Appointments Synchronization

I tried to insert this on the previous reply but the editor did not save it.

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Bruno Lucas 5,421 on at

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RE: Recurring Appointments Synchronization

I only suggested this in case you or whoever is having the problem has a filter that could have a query that used to work and for some reason is now returning nothing. this is one of the many possibilities.

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AaronRic 10,035 on at

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RE: Recurring Appointments Synchronization

Do you have your Sync filters configured to sync Recurring Appointments?

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Bruno Lucas 5,421 on at

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RE: Recurring Appointments Synchronization

Hi Azuos,

it could be a few different things

is the crm outlook client on a normal network or is it running on a Citrix/terminal services?

if not, it could be:

duplicated email address: https://community.dynamics.com/crm/b/crmpowerobjects/archive/2010/03/25/outlook-appointments-disappearing.aspx#comments

a change on the sync filter? a filter is a query that will specify a criteria for the records you want to come to your crm outlook when you sync.http://mscrmtools.blogspot.co.nz/2013/12/introducing-new-tool-sync-filter-manager.html

If you are on Citrix or terminal services, you can experiment similar problems when you change the user network account.

Do you have both CRM outlook client and CRM server on the same rollup version? i.e.: is your CRM 2011 server on rollup 15 and CRM outlook client upgraded to rollup 15?

Cheers

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