Can no longer change Customer Price Group on an active Sales Order

(0) Share

Report

Posted on by Richard Brooks

Up until a few months ago it was possible to edit the Customer Price Group on the Sales Order Header? Has any one else noticed this change?

The field now seems to have been removed from the Sales Order form. It's still there in the background somewhere as I can query and display it on Jet reports..

It must be reasonably standard business practice to be able to chose different pricing to the customers default on occasion. Or update to the latest pricing on partially shipped orders? So instead we are forced to manually update pricing as the sales order will only pick up the default customer price group as defined on the Customer card at the time the Sales Order was created.

If anyone has any comments suggestion or workarounds I'd be grateful.

All responses (2)

Answers (0)

Inge M. Bruvik 32,748 Super User 2024 Season 1 on at

Like (0)

Report

RE: Can no longer change Customer Price Group on an active Sales Order

The workaround will be to ask your developer to make the field visible on the sales order page.

The reason for it not being on there is that the design is that the field is connected to the customer and inherited from there.

If you want a different price for a specific campagine or a period of time you should register that in a price list.
OliWall 180 on at

Like (0)

Report

RE: Can no longer change Customer Price Group on an active Sales Order

Ive not noticed it on the sales order before, but you are right it is on the Sales header, meaning it should be simple enough for a developer to add it to the page.