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Marketing contact quota excedeed

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Posted on by 5

Hi People,

My organization has reached the limit of allowed marketing contacts (10K).

Is there a way to reduce them to lower the counter?

Either deleting them from somewhere? Or the only solution is to purchase a new pack of contacts


pastedimage1612215690856v1.png


The marketing area has the following error:


pastedimage1612215731478v2.png


Thank you so much

  • Suggested answer
    cloflyMao Profile Picture
    cloflyMao 25,202 on at
    RE: Marketing contact quota excedeed

    Hi jcutrin,

    It stands for how much of quota your organization has already used, so it couldn't to be reduced.

    (Your purchased contact quota can be only reduced on the anniversary of your contract.)

    You can always upgrade your subscription if you need higher quotas.

    However, if you think there is issue to the statistic, please contact to Support.

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