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Microsoft Dynamics CRM (Archived)

importing base solution failed

Posted on by Microsoft Employee

Hi there, I'm new to CRM and looking for some help with a few issues

1) I work with CRM 2011 on premises. I was importing managed solution to test environment and the process is failed with the error: process can't be activated or deactivated.  name of the failed process: Contact outlook Filed Synchronization. I do not have any processes under process center.

2) I'm not able to overwrite UAT CRM database with production copy it gives error that exclusive access could not be obtained bcs the database is in use.   I tried killed process  and single mode, nothing works.  wondering if that somehow relates to point 1)

how do I fix both issues? thank you

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