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Disabled the reminders that had a smartlist attached to them and solved the problem.
Leslie,
I did not realize that. Thanks for the tip!
Ron
Ron,
I do not have v 9 loaded, but in v 10 (and GP 2010) you can set your system preferences Tools>>Setup>>System>>System Preferences such that the Reminders or Metrics or Outlook section is not created when a new user is set up.
Kind regards,
Leslie
Hello Ron,
I have the same problem with the general managers computer, i checked the following, maybe it will help you =)
1.- Is the connection to the database via wireless internet or direct UTP cable access,if it's wireless i would recommend to switch to direct, and if it is direct check if the cable isn't broken, you can do a simple test with lan tester
2.- Are you using the metric, choose the ones you will actually need or if you don't use them at all disable it.
Have a nice day
Typically, the reminders are an issue. In 9 they would automatically update every 30 minutes. Imagine 75 users having 25 reminders updating at the top of the hour.
Reduce the number of reminders. In V10 they only recalculate when the Home Page is redrawn, not every 30 miutes. There are also a couple of other speed issues that you can find on our website (http://www.AccoladePublications.com ) under Learning Resources->Tips and Tricks->Archive->System Tips.
Great point Michael...I didn't really think about that but that is 100% accurate. It would then take the home page time to run all the smart lists before it could display the reminders. In my situation, removing the Outlook fixed it but this is definitely another possiblity.
The other major culprit is the reminders. If you have any custom reminders or any of the default reminders based on SmartList items (click on the reminder link and see if it takes you to SmartList), GP will run the SmartList item each time you launch or refresh the Home Page. This will also slow things down.
In GP 10, you can modify the home page for all users by going to Tools -> Setup -> System -> System Preferences. Under "Home Page Defaults" you can turn off Outlook, Reminders, and Metrics by default.
Hope this helps.
Mike
I bet you will find that Outlook is the culprit. I have had a heck of a time with that dashboard add in. I eventually just disabled it (manually) on all clients. I have not found a fix for the problem.
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