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Want to Void or Remove a Corrupt AR Invoice

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Posted on by Carlos Henao

I am reviewing an invoice from several months ago. I can't be sure if it was imported somehow, or entered directly from GP. Having said that, there are a lot of problems with it, and I want to void it and re-enter. The problems include there was no GL transaction created from this invoice, and although there are no payments or credits that were applied to it, it has a zero balance to it.

Problem is when I try to void it, I get the message "The Posting Date must be the same as or later than 12/31/999 the last revaluation date of the document".

I would prefer to void, but even if I try to remove the transaction history, I get the message "Unable to remove this transaction: an open apply record exists or an apply record exists outside the selected range".

It's probably worth noting I've checked RM20201 and RM30201 Apply and Apply History tables and see no reference to my transaction.

Any thoughts??

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Carlos Henao 15 on at

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RE: Want to Void or Remove a Corrupt AR Invoice

Sorry I should have mentioned. Using the Professional Services Tool Library, I have reset the outstanding amount to equal the current amount.

Thanks!
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Mick Egan 3,557 on at

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RE: Want to Void or Remove a Corrupt AR Invoice

Carlos,

Assuming the record is in the RM20101 Table.

Can you reset the CURTRXAM to the same as the ORTRXAMT and try again.

Mick