Correct wrong financial statement in POS

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Posted on by Michael_G.

Hello everyone,

is there a possibility to create corrective bookings on a financial statement from the D365 backend when the shift was already closed and does not balance?

Or is there a way to re-open the shift in order to make those corrections?

In our case there was an end amount declared but no starting amount, which lead to a posting difference. We would like to correct that.

Can you please advise us how to proceed?

Thank!

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Rutvik M 190 on at

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RE: Correct wrong financial statement in POS

Hi,

I doubt if you can reopen any shifts. But you can make the corrections in the counted amount while creating the statement. This way you can adjust the difference
Michael_G. on at

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RE: Correct wrong financial statement in POS

Hi there and thanks for getting back to me.

We configured the statement to do not post if differences exist. Therefor we did not yet post the statement.

I know that we could change the allowed difference to post it, but this would not solve the initial problem as it would create wrong bookings in our financials.

Any other questions or advice maybe?
Andreas Raithel 4,881 Super User 2025 Season 1 on at

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RE: Correct wrong financial statement in POS

Hy Michael,

did you post the statement, as basicly the statement will not be posted if differences exist in the amounts (summarized payments, sales, ...)?