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Microsoft Dynamics SL (Archived)

The application cannot read the Microsoft Dynamics SL connection

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Posted on by 35

Greetings,

I have Business portal 2011 and after an update to the server, I get this error:  Any ideas

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The application cannot read the Microsoft Dynamics SL connection information from the registry.

Have your System Administrator check your access rights on the Business Portal server to fix this problem.

If you have access rights your System Administrator should run pcConfiguration on the Business Portal server.

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  • Re: The application cannot read the Microsoft Dynamics SL connection

    Hello 123 jkghj,

    Verify the Registry Key

    On the Business Portal Server, Launch Internet Information Services (IIS) Manager

    Right-click the Business Portal Web site and select properties

    Under the Home Directory tab, note the value in the "Application Pool" combo box

    Click OK to close out of the Properties dialog box and close out of IIS Manager

    Click Start -> Run and type RegEdt32.  This should open Registry Editor

    Browse to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Business Portal\PMA\Solomon

    If this registry key is missing, see resolution 1 to run the PCConfiguration Utility

    Right-click "Solomon" and select "Permissions"

    Make sure that the user from step 3 has 'Read' permissions

    Try to load the Business Portal pages again

    Let me know if this resolves the issue.  

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