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Can't Get "Sales Allowance" to Work

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Posted on by JE-20081519-0

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Hi:

I have created a Sales Credit Memo with an Item Charge for the sales allowance.

Also, I have tried to assign the allowance.

But, no posted shipments appear to assign to when I click the "Qty. to Assign" hyperlink.

Why not?

Thanks!

John

UPDATE: I figured it out. I chose the "Item Charge" menu selection and two shipments finally poured in. I don't know why it took so long. But, it works. :)

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Dynamics 365 Business Central

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KP - Solution Archi... 658 on at

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Hi

You need to click on the action, get shipment line,s and then select the shipment

Below for your reference

Hope this helped you.

Thanks,

KP

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Jonas "Jones" Melgaard 4,988 Most Valuable Professional on at

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@KP - Solution Architect Technical I think OP solved it, reading from the "Update" line?

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Sohail Ahmed 11,150 Super User 2025 Season 2 on at

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Maybe this will help others facing the same issue.

The key was selecting the "Item Charge" option before trying to assign the sales allowance. Once I did that, the related shipments finally appeared under "Qty. to Assign." Not sure why there was a delay, but after selecting the correct option, it worked as expected.

Mark below checkbox to make this answer Verified if it helps you.

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YUN ZHU 95,748 Super User 2025 Season 2 on at

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Hi, just add some info.

Business Central 2022 wave 2 (BC21) new features: Post item charges for each step of the process (new “Item Charge Qty. to Handle” field)

https://yzhums.com/30065/

Thanks.

ZHU

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Khushbu Rajvi. 20,647 Super User 2025 Season 2 on at

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Hope this helps as well: https://learn.microsoft.com/en-us/dynamics365/business-central/payables-how-assign-item-charges

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