"COGS Account is missing in general posting setup" and "Sales Account is missing in general posting setup" error message when posting sales order

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Posted on by Jim Oskarsson

We have recently helped a new client to start using Business Central and when posting sales orders the receive the following error messages:

COGS Account is missing in general posting setup, Sales Account is missing in general posting setup

We have double checked the general posting setup and we are sure that COGS and Sales accounts are set on all rows.

The invoices are created and the posted transactions look ok.

What can be the reason for these error messages?

Thanks in advance,

Jim

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Dynamics 365 Business Central

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Jim Oskarsson 37 on at

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RE: "COGS Account is missing in general posting setup" and "Sales Account is missing in general posting setup" error message when posting sales order

Thank you so much!

So nice to be able to get qualified help through this community.
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TabrezAjaz 190 on at

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RE: "COGS Account is missing in general posting setup" and "Sales Account is missing in general posting setup" error message when posting sales order

Hi Jim Oskarsson,

Answers for both the questions are as follows:

Answer 1: Microsoft Dynamics 365 Business Central requires a Cost of Goods Sold (COGS) account for non-inventory items because it needs to track the cost of goods sold for those items. Although non-inventory items are not typically purchased for resale, they still have a cost associated with them that needs to be tracked for financial reporting purposes. By assigning a COGS account to non-inventory items, Business Central can accurately track the cost of goods sold and calculate the gross profit for your business.

Answer 2: Business Central requires a row with an empty General Business Posting Group for non-inventory items because it needs a way to post the financial transactions for those items. The General Business Posting Group determines the default accounts used for different types of transactions in Business Central. By having a row with an empty General Business Posting Group, you can specify the accounts used for non-inventory transactions on a case-by-case basis. For example, you might use a different sales account or expense account for a non-inventory item depending on the specific transaction. Having an empty row for the General Business Posting Group allows you to specify the correct accounts for those transactions.
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Dallefeld 11,425 User Group Leader on at

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RE: "COGS Account is missing in general posting setup" and "Sales Account is missing in general posting setup" error message when posting sales order

Good questions.

I think the code does not distinguish between inventory and non-inventory and it really should.
Jim Oskarsson 37 on at

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RE: "COGS Account is missing in general posting setup" and "Sales Account is missing in general posting setup" error message when posting sales order

Hello again,

Thank you both for anwering my question. I think I have found the solution now.

When we added the selected row on the image below the error messages disappeared. The Gen. Product Posting Group contains freight items used for freight charges.

That leaves me with two questions:

Why does BC require COGS account for non inventory items?

Why does BC require this row with empty Gen. Bus. Posting Group for non inventory items?
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Nitin Verma 21,091 Super User 2024 Season 1 on at

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RE: "COGS Account is missing in general posting setup" and "Sales Account is missing in general posting setup" error message when posting sales order

Adding more info. As you said, all the accounts and setups are in place, now you can go with the Developer to take help of him to debug the case moreover please look this if you have put those account with the combination of posting groups.
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Dallefeld 11,425 User Group Leader on at

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RE: "COGS Account is missing in general posting setup" and "Sales Account is missing in general posting setup" error message when posting sales order

What Gen. Bus. Posting Group and Gen. Prod. Posting Group combination is it stating accounts are missing for?

Add some screen shots of the message and these fields and their associated general posting setup.