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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / My custom button don...
Microsoft Dynamics CRM (Archived)

My custom button don't show up and my solution does not also import because of validation and error is 'EMPTY LABEL FOUND FOR PROPERTY 'TITLE' FOR ID 'SP.INCIDENT.SECTION5.SECTION'' & Below is my XML

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<RibbonDiffXml>
<CustomActions>
<CustomAction Id="sp.incident.Button1.Button.CustomAction" Location="Mscrm.Form.incident.MainTab.Save.Controls._children" Sequence="49">
<CommandUIDefinition>
<Button Alt="$LocLabels:sp.incident.Button1.Button.Alt" Command="sp.incident.Command4. sendtopreviousteam" Description="Send to Previous Team" Id="sp.incident.Button1.Button" LabelText="$LocLabels:sp.incident.Button1.Button.LabelText" Sequence="49" TemplateAlias="o1" ToolTipTitle="$LocLabels:sp.incident.Button1.Button.ToolTipTitle" ToolTipDescription="$LocLabels:sp.incident.Button1.Button.ToolTipDescription" />
</CommandUIDefinition>
</CustomAction>
<CustomAction Id="sp.incident.Button2.Button.CustomAction" Location="Mscrm.Form.incident.MainTab.Save.Controls._children" Sequence="48">
<CommandUIDefinition>
<Button Alt="$Resources:Ribbon.Form.incident.MainTab.Actions.Reactivate" Command="Mscrm.Form.incident.Reactivate" Description="Reactivate Case" Id="sp.incident.Button2.Button" Image32by32="/_imgs/ribbon/ReactivateCase_32.png" Image16by16="/_imgs/ribbon/ReactivateCase_16.png" LabelText="$Resources:Ribbon.Form.incident.MainTab.Actions.Reactivate" Sequence="48" TemplateAlias="o1" ToolTipTitle="$Resources:Mscrm_Form_incident_MainTab_Actions_Reactivate_ToolTipTitle" ToolTipDescription="$Resources:Mscrm_Form_incident_MainTab_Actions_Reactivate_ToolTipDescription" ModernImage="ReactivateCase" />
</CommandUIDefinition>
</CustomAction>
<CustomAction Id="sp.incident.Button3.Button.CustomAction" Location="Mscrm.Form.incident.MainTab.Save.Controls._children" Sequence="48">
<CommandUIDefinition>
<Button Alt="$LocLabels:sp.incident.Button3.Button.Alt" Command="sp.incident.Command9.OpenSMSform" Description="SMS" Id="sp.incident.Button3.Button" Image32by32="$webresource:sp_imagesmsicon" Image16by16="$webresource:sp_imagesmsicon" LabelText="$LocLabels:sp.incident.Button3.Button.LabelText" Sequence="48" TemplateAlias="o1" ToolTipTitle="$LocLabels:sp.incident.Button3.Button.ToolTipTitle" ToolTipDescription="$LocLabels:sp.incident.Button3.Button.ToolTipDescription" />
</CommandUIDefinition>
</CustomAction>
<CustomAction Id="sp.incident.Button4.CallAPI.CustomAction" Location="Mscrm.Form.incident.Related.Activities.Controls._children" Sequence="10">
<CommandUIDefinition>
<FlyoutAnchor Alt="$LocLabels:sp.incident.Button4.CallAPI.Alt" Command="Mscrm.Enabled" Id="sp.incident.Button4.CallAPI" Image16by16="/_imgs/ribbon/MergeRecords_16.png" Image32by32="/_imgs/ribbon/MergeRecords_32.png" LabelText="$LocLabels:sp.incident.Button4.CallAPI.LabelText" Sequence="10" TemplateAlias="c1" ToolTipTitle="$LocLabels:sp.incident.Button4.CallAPI.ToolTipTitle" ToolTipDescription="$LocLabels:sp.incident.Button4.CallAPI.ToolTipDescription">
<Menu Id="sp.incident.Button4.CallAPI.Menu">
<MenuSection Id="sp.incident.Section5.Section" Sequence="10" DisplayMode="Menu16">
<Controls Id="sp.incident.Section5.Section.Controls" />
</MenuSection>
</Menu>
</FlyoutAnchor>
</CommandUIDefinition>
</CustomAction>
<CustomAction Id="sp.incident.ResolveCase.Button.CustomAction" Location="Mscrm.Form.incident.MainTab.Save.Controls._children" Sequence="47">
<CommandUIDefinition>
<Button Alt="$LocLabels:sp.incident.ResolveCase.Button.Alt" Command="sp.incident.ResolveCase.Command" Description="Resolve" Id="sp.incident.ResolveCase.Button" LabelText="$LocLabels:sp.incident.ResolveCase.Button.LabelText" Sequence="47" TemplateAlias="o1" ToolTipTitle="$LocLabels:sp.incident.ResolveCase.Button.ToolTipTitle" ToolTipDescription="$LocLabels:sp.incident.ResolveCase.Button.ToolTipDescription" />
</CommandUIDefinition>
</CustomAction>
<HideCustomAction HideActionId="sp.Mscrm.Form.incident.AddToQueue.Hide" Location="Mscrm.Form.incident.AddToQueue" />
<HideCustomAction HideActionId="sp.Mscrm.Form.incident.Assign.Hide" Location="Mscrm.Form.incident.Assign" />
<CustomAction Id="sp.Mscrm.Form.incident.Cancel.CustomAction" Location="Mscrm.Form.incident.MainTab.Save.Controls._children" Sequence="50">
<CommandUIDefinition>
<Button Alt="$Resources:Ribbon.Form.incident.MainTab.Actions.Cancel" Command="Mscrm.Form.incident.Cancel" Id="Mscrm.Form.incident.Cancel" Image32by32="/_imgs/ribbon/CancelIncident32.png" Image16by16="/_imgs/ribbon/CaseCancel_16.png" LabelText="$Resources:Ribbon.Form.incident.MainTab.Actions.Cancel" Sequence="50" TemplateAlias="o1" ToolTipTitle="$Resources:Ribbon.Form.incident.MainTab.Actions.Cancel" ToolTipDescription="$Resources:Ribbon.Tooltip.CancelCase" ModernImage="CancelCase" />
</CommandUIDefinition>
</CustomAction>
<CustomAction Id="sp.Mscrm.Form.incident.CreateChildcase.CustomAction" Location="Mscrm.Form.incident.MainTab.Save.Controls._children" Sequence="48">
<CommandUIDefinition>
<Button Alt="$Resources:Ribbon.Form.incident.MainTab.Actions.CreateChildcase.Tooltip" Command="Mscrm.Form.incident.CreateChildcase" Id="Mscrm.Form.incident.CreateChildcase" Image32by32="/_imgs/Ribbon/CreateChildCase_32.png" Image16by16="/_imgs/Ribbon/CreateChildCase_16.png" LabelText="$Resources:Ribbon.Form.incident.MainTab.Actions.CreateChildcase" Sequence="48" TemplateAlias="o1" ToolTipTitle="$Resources:Mscrm.Form.incident.MainTab.Actions.CreateChildcase" ToolTipDescription="$Resources:Ribbon.Tooltip.CreateChildcase" ModernImage="CreateChildCase" />
</CommandUIDefinition>
</CustomAction>
<HideCustomAction HideActionId="sp.Mscrm.Form.incident.QueueItemDetail.Hide" Location="Mscrm.Form.incident.QueueItemDetail" />
<HideCustomAction HideActionId="sp.Mscrm.Form.incident.Reactivate.Hide" Location="Mscrm.Form.incident.Reactivate" />
<HideCustomAction HideActionId="sp.Mscrm.Form.incident.Resolve.Hide" Location="Mscrm.Form.incident.Resolve" />
<CustomAction Id="sp.Mscrm.HomepageGrid.incident.Assign.CustomAction" Location="Mscrm.HomepageGrid.incident.MainTab.Actions.Controls._children" Sequence="12">
<CommandUIDefinition>
<Button Alt="$Resources:Ribbon.HomepageGrid.MainTab.Actions.Assign" Command="Mscrm.AssignSelectedRecord" Id="Mscrm.HomepageGrid.incident.Assign" Image32by32="/_imgs/ribbon/Assign_32.png" Image16by16="/_imgs/ribbon/Assign_16.png" LabelText="$Resources:Ribbon.HomepageGrid.MainTab.Actions.Assign" Sequence="12" TemplateAlias="o1" ToolTipTitle="$Resources:Ribbon.HomepageGrid.MainTab.Actions.Assign" ToolTipDescription="$Resources(EntityPluralDisplayName):Ribbon.Tooltip.Assign" ModernImage="Assign" />
</CommandUIDefinition>
</CustomAction>
<HideCustomAction HideActionId="sp.Mscrm.HomepageGrid.incident.Cancel.Hide" Location="Mscrm.HomepageGrid.incident.Cancel" />
<HideCustomAction HideActionId="sp.Mscrm.HomepageGrid.incident.Resolve.Hide" Location="Mscrm.HomepageGrid.incident.Resolve" />
<CustomAction Id="sp.Mscrm.SubGrid.incident.Assign.CustomAction" Location="Mscrm.SubGrid.incident.MainTab.Management.Controls._children" Sequence="45">
<CommandUIDefinition>
<Button Command="Mscrm.AssignSelectedRecord" Id="Mscrm.SubGrid.incident.Assign" Image32by32="/_imgs/ribbon/Assign_32.png" Image16by16="/_imgs/ribbon/Assign_16.png" LabelText="$Resources(EntityPluralDisplayName):Ribbon.SubGrid.MainTab.Actions.Assign" Sequence="45" TemplateAlias="o1" ToolTipTitle="$Resources(EntityPluralDisplayName):Ribbon.SubGrid.MainTab.Actions.Assign" ToolTipDescription="$Resources(EntityPluralDisplayName):Ribbon.Tooltip.Assign" ModernImage="Assign" />
</CommandUIDefinition>
</CustomAction>
<HideCustomAction HideActionId="sp.Mscrm.SubGrid.incident.Assign.Hide" Location="Mscrm.SubGrid.incident.Assign" />
</CustomActions>
<Templates>
<RibbonTemplates Id="Mscrm.Templates"></RibbonTemplates>
</Templates>
<CommandDefinitions>
<CommandDefinition Id="Mscrm.AssignSelectedRecord">
<EnableRules>
<EnableRule Id="Mscrm.SelectionCountAtLeastOne" />
<EnableRule Id="Mscrm.VisualizationPaneNotMaximized" />
<EnableRule Id="Mscrm.NotOffline" />
<EnableRule Id="Mscrm.IsValidForHierarchyView" />
<EnableRule Id="sp.incident.EnableRule10.AssignButtonhide" />
</EnableRules>
<DisplayRules>
<DisplayRule Id="Mscrm.AssignSelectedEntityPermission" />
</DisplayRules>
<Actions>
<JavaScriptFunction FunctionName="Mscrm.GridCommandActions.assignSelectedRecords" Library="/_static/_common/scripts/CommandBarActions.js">
<CrmParameter Value="SelectedControl" />
<CrmParameter Value="SelectedControlSelectedItemReferences" />
<CrmParameter Value="SelectedEntityTypeCode" />
</JavaScriptFunction>
</Actions>
</CommandDefinition>
<CommandDefinition Id="Mscrm.Form.incident.Cancel">
<EnableRules>
<EnableRule Id="Mscrm.CanChangeIncidentForm" />
<EnableRule Id="Mscrm.IncidentIsActive" />
</EnableRules>
<DisplayRules>
<DisplayRule Id="Mscrm.CanChangeIncidentForm" />
<DisplayRule Id="Mscrm.IncidentIsActive" />
</DisplayRules>
<Actions>
<JavaScriptFunction FunctionName="Mscrm.CommandBarActions.cancel" Library="/_static/_common/scripts/CommandBarActions.js" />
</Actions>
</CommandDefinition>
<CommandDefinition Id="Mscrm.Form.incident.CreateChildcase">
<EnableRules>
<EnableRule Id="Mscrm.IncidentIsActive" />
<EnableRule Id="Mscrm.IsNotChildCase" />
<EnableRule Id="Mscrm.CanChangeIncidentForm" />
</EnableRules>
<DisplayRules>
<DisplayRule Id="Mscrm.NotOffline" />
<DisplayRule Id="Mscrm.IncidentIsActive" />
</DisplayRules>
<Actions>
<JavaScriptFunction FunctionName="Mscrm.CommandBarActions.createChildCase" Library="/_static/_common/scripts/CommandBarActions.js" />
</Actions>
</CommandDefinition>
<CommandDefinition Id="Mscrm.Form.incident.Reactivate">
<EnableRules>
<EnableRule Id="Mscrm.CanChangeIncidentForm" />
<EnableRule Id="sp.incident.EnableRule9.EnableRule" />
<EnableRule Id="sp.incident.EnableRule11.EnableForTeamAdmin" />
</EnableRules>
<DisplayRules>
<DisplayRule Id="Mscrm.CanChangeIncidentForm" />
<DisplayRule Id="Mscrm.IncidentIsInactive" />
</DisplayRules>
<Actions>
<JavaScriptFunction FunctionName="Mscrm.CommandBarActions.reactivate" Library="/_static/_common/scripts/CommandBarActions.js" />
<JavaScriptFunction FunctionName="hideReOPenCaseButtononCaseClosure" Library="$webresource:sp_CaseFormJs" />
<JavaScriptFunction FunctionName="onCaseReactivationTriggerSLA" Library="$webresource:sp_CaseFormJs" />
</Actions>
</CommandDefinition>
<CommandDefinition Id="Mscrm.Form.incident.Resolve">
<EnableRules>
<EnableRule Id="Mscrm.CanChangeIncidentForm" />
<EnableRule Id="Mscrm.IncidentIsActive" />
</EnableRules>
<DisplayRules>
<DisplayRule Id="Mscrm.CanChangeIncidentForm" />
<DisplayRule Id="Mscrm.IncidentIsActive" />
</DisplayRules>
<Actions>
<JavaScriptFunction FunctionName="Mscrm.CommandBarActions.resolve" Library="/_static/_common/scripts/CommandBarActions.js" />
</Actions>
</CommandDefinition>
<CommandDefinition Id="sp.incident.Command4. sendtopreviousteam">
<EnableRules />
<DisplayRules />
<Actions>
<JavaScriptFunction FunctionName="sendtopreviousteam" Library="$webresource:sp_CaseFormJs" />
</Actions>
</CommandDefinition>
<CommandDefinition Id="sp.incident.Command5.ReopenCase">
<EnableRules />
<DisplayRules />
<Actions>
<JavaScriptFunction FunctionName="reopenCase" Library="$webresource:sp_CaseFormJs" />
</Actions>
</CommandDefinition>
<CommandDefinition Id="sp.incident.Command6.reactivatecase">
<EnableRules />
<DisplayRules />
<Actions>
<JavaScriptFunction FunctionName="reactivatecase" Library="$webresource:sp_XRMGlobalFunctions" />
</Actions>
</CommandDefinition>
<CommandDefinition Id="sp.incident.Command9.OpenSMSform">
<EnableRules />
<DisplayRules />
<Actions>
<JavaScriptFunction FunctionName="openSMSForm" Library="$webresource:sp_CaseFormJs" />
</Actions>
</CommandDefinition>
<CommandDefinition Id="sp.incident.ResolveCase.Command">
<EnableRules>
<EnableRule Id="sp.incident.setmandatoryfields.Resolve" />
</EnableRules>
<DisplayRules />
<Actions>
<JavaScriptFunction FunctionName="OpenResolveCaseDialog" Library="$webresource:sp_CaseFormJs" />
</Actions>
</CommandDefinition>
</CommandDefinitions>
<RuleDefinitions>
<TabDisplayRules />
<DisplayRules>
<DisplayRule Id="Mscrm.AssignSelectedEntityPermission">
<EntityPrivilegeRule PrivilegeType="Assign" PrivilegeDepth="Basic" AppliesTo="SelectedEntity" />
</DisplayRule>
<DisplayRule Id="Mscrm.CanChangeIncidentForm">
<EntityPrivilegeRule PrivilegeType="Write" PrivilegeDepth="Basic" EntityName="incident" />
<EntityPrivilegeRule PrivilegeType="AppendTo" PrivilegeDepth="Basic" EntityName="incident" />
<EntityPrivilegeRule PrivilegeType="Create" PrivilegeDepth="Basic" EntityName="activitypointer" />
<EntityPrivilegeRule PrivilegeType="Append" PrivilegeDepth="Basic" EntityName="activitypointer" />
</DisplayRule>
<DisplayRule Id="Mscrm.IncidentIsActive">
<FormStateRule State="Existing" />
</DisplayRule>
<DisplayRule Id="Mscrm.IncidentIsInactive">
<FormStateRule State="Disabled" />
</DisplayRule>
<DisplayRule Id="Mscrm.NotOffline">
<CrmOfflineAccessStateRule State="Offline" InvertResult="true" />
</DisplayRule>
</DisplayRules>
<EnableRules>
<EnableRule Id="Mscrm.CanChangeIncidentForm">
<FormStateRule State="Create" InvertResult="true" />
<RecordPrivilegeRule PrivilegeType="Write" AppliesTo="PrimaryEntity" />
<RecordPrivilegeRule PrivilegeType="AppendTo" AppliesTo="PrimaryEntity" />
</EnableRule>
<EnableRule Id="Mscrm.IncidentIsActive">
<FormStateRule State="Existing" />
</EnableRule>
<EnableRule Id="Mscrm.IsNotChildCase">
<CustomRule FunctionName="Mscrm.CommandBarActions.isNotChildCase" Library="/_static/_common/scripts/CommandBarActions.js" />
</EnableRule>
<EnableRule Id="Mscrm.IsValidForHierarchyView">
<CustomRule FunctionName="Mscrm.CommandBarActions.isValidForHierarchyView" Library="/_static/_common/scripts/CommandBarActions.js" />
</EnableRule>
<EnableRule Id="Mscrm.NotOffline">
<CrmOfflineAccessStateRule State="Offline" InvertResult="true" />
</EnableRule>
<EnableRule Id="Mscrm.SelectionCountAtLeastOne">
<SelectionCountRule AppliesTo="SelectedEntity" Minimum="1" />
</EnableRule>
<EnableRule Id="Mscrm.VisualizationPaneNotMaximized">
<OrRule>
<Or>
<CommandClientTypeRule Type="Modern" />
</Or>
<Or>
<CustomRule FunctionName="Mscrm.GridCommandActions.disableButtonsWhenChartMaximized" Library="/_static/_common/scripts/CommandBarActions.js">
<CrmParameter Value="SelectedControl" />
</CustomRule>
</Or>
</OrRule>
</EnableRule>
<EnableRule Id="sp.incident.EnableRule10.AssignButtonhide">
<CustomRule FunctionName="hideAssignbutton" Library="$webresource:sp_CaseFormJs" Default="false" InvertResult="true" />
</EnableRule>
<EnableRule Id="sp.incident.EnableRule11.EnableForTeamAdmin">
<CustomRule FunctionName="enableReactivatebutton" Library="$webresource:sp_CaseFormJs" Default="false" InvertResult="true" />
</EnableRule>
<EnableRule Id="sp.incident.EnableRule8.EnableRule">
<CustomRule FunctionName="hideReOPenCaseButtononCaseClosure" Library="$webresource:sp_CaseFormJs" InvertResult="false" />
</EnableRule>
<EnableRule Id="sp.incident.EnableRule9.EnableRule">
<CustomRule FunctionName="hideReOPenCaseButtononCaseClosure" Library="$webresource:sp_CaseFormJs" Default="false" InvertResult="true" />
</EnableRule>
<EnableRule Id="sp.incident.IsResolvedbeforesevendays.EnableRule">
<CustomRule FunctionName="IsResolvedsevendays" Library="$webresource:sp_CaseFormJs" InvertResult="false" />
</EnableRule>
<EnableRule Id="sp.incident.setmandatoryfields.Resolve">
<CustomRule FunctionName="setmandatoryToResolveCase" Library="$webresource:sp_CaseFormJs" />
</EnableRule>
</EnableRules>
</RuleDefinitions>
<LocLabels>
<LocLabel Id="sp.incident.Button1.Button.Alt">
<Titles>
<Title description="Send to Previous Team" languagecode="1033" />
</Titles>
</LocLabel>
<LocLabel Id="sp.incident.Button1.Button.LabelText">
<Titles>
<Title description="Send to Previous Team" languagecode="1033" />
</Titles>
</LocLabel>
<LocLabel Id="sp.incident.Button1.Button.ToolTipDescription">
<Titles>
<Title description="Send to Previous Team" languagecode="1033" />
</Titles>
</LocLabel>
<LocLabel Id="sp.incident.Button1.Button.ToolTipTitle">
<Titles>
<Title description="Send to Previous Team" languagecode="1033" />
</Titles>
</LocLabel>
<LocLabel Id="sp.incident.Button3.Button.Alt">
<Titles>
<Title description="SMS" languagecode="1033" />
</Titles>
</LocLabel>
<LocLabel Id="sp.incident.Button3.Button.LabelText">
<Titles>
<Title description="SMS" languagecode="1033" />
</Titles>
</LocLabel>
<LocLabel Id="sp.incident.Button3.Button.ToolTipDescription">
<Titles>
<Title description="SMS" languagecode="1033" />
</Titles>
</LocLabel>
<LocLabel Id="sp.incident.Button3.Button.ToolTipTitle">
<Titles>
<Title description="SMS" languagecode="1033" />
</Titles>
</LocLabel>
<LocLabel Id="sp.incident.Button4.CallAPI.Alt">
<Titles>
<Title description="Call API" languagecode="1033" />
</Titles>
</LocLabel>
<LocLabel Id="sp.incident.Button4.CallAPI.LabelText">
<Titles>
<Title description="Call API" languagecode="1033" />
</Titles>
</LocLabel>
<LocLabel Id="sp.incident.Button4.CallAPI.ToolTipDescription">
<Titles>
<Title description="Call API" languagecode="1033" />
</Titles>
</LocLabel>
<LocLabel Id="sp.incident.Button4.CallAPI.ToolTipTitle">
<Titles>
<Title description="Call API" languagecode="1033" />
</Titles>
</LocLabel>
<LocLabel Id="sp.incident.ResolveCase.Button.Alt">
<Titles>
<Title description="Resolve" languagecode="1033" />
</Titles>
</LocLabel>
<LocLabel Id="sp.incident.ResolveCase.Button.LabelText">
<Titles>
<Title description="Resolve" languagecode="1033" />
</Titles>
</LocLabel>
<LocLabel Id="sp.incident.ResolveCase.Button.ToolTipDescription">
<Titles>
<Title description="Resolve" languagecode="1033" />
</Titles>
</LocLabel>
<LocLabel Id="sp.incident.ResolveCase.Button.ToolTipTitle">
<Titles>
<Title description="Resolve this case" languagecode="1033" />
</Titles>
</LocLabel>
</LocLabels>
</RibbonDiffXml>

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  • Suggested answer
    Thomas David Dayman Profile Picture
    Thomas David Dayman 11,323 on at
    RE: My custom button don't show up and my solution does not also import because of validation and error is 'EMPTY LABEL FOUND FOR PROPERTY 'TITLE' FOR ID 'SP.INCIDENT.SECTION5.SECTION'' & Below is my XML

    Hi,

    Have you filled in all the boxes? It wont display otherwise.

    4064.Screenshot_5F00_1.png

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