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Is it possible to integrate Dynamics CRM and Teams in a way as SAP CRM and Teams?

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Posted on by Miha Mocnik

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Hi All!

I saw this video and I am wondering if this is even possible with Dynamics CRM and Teams?

https://www.youtube.com/watch?v=V4-IM94TN24&feature=youtu.be&ab_channel=SAPCustomerExperience

Best regards,

Miha

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Yiming on at

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Hi Miha,

Dynamics CRM can integrate with Teams, you can refer to below links. The detailed functionalities might have some differences with SAP.

https://docs.microsoft.com/en-us/dynamics365/teams-integration/teams-integration

https://youtu.be/u0DaRzZDAPc

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