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Microsoft Dynamics GP (Archived)

Collections Management Transaction Note?

Posted on by 300

Morning all,

I tried searching but couldn't find anything on this. Our accounting dept. uses the Collections Management Transaction Note Selection Screen (by going to Collections Main and choosing New Note). They can attach the note to an Invoice, but when they try to attach it to a Payment or Credit, they get the message:

"Sorry, Credit Notes, Returns & Payment cannot be selected with a note."

Is this default behavior or is there something I can do to allow them to attach a note? If this is not the way the notes should be used, that's ok but I just wanted to know if its possible for me to do something about it.

Thanks!

*This post is locked for comments

  • jangood1 Profile Picture
    jangood1 300 on at
    Re: Collections Management Transaction Note?

    Would you know if there's an add-on to allow that? Or maybe another screen that would allow the same type of noting for those types?

  • L Vail Profile Picture
    L Vail 65,271 on at
    Re: Collections Management Transaction Note?

    I believe this to be the default behavior.

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