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Microsoft Dynamics CRM (Archived)

wechat - Dynamics 365 Integration - Sales Module Dynamics 365 WebAPI's User/Contact/Customer/Activities end points

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Posted on by Nicksoft 205

Any assistance on how to do wechat - Dynamics 365 Integration - Sales Module ?? In China WeChat is major player in terms of consumers/customers communication. I would like to get some insights for How Dynamics 365 and WeChat can be integrated??

Seems like WeChat has it's own platform infrastructure set up for Separate User Accounts/ Company-Group Accounts and has some API's that utilize this security/ID context which needs to be integrated/joined with Dynamics 365 WebAPI's User/Contact/Customer/Activities end points.

Any one have done this or any reference article on how to set up this?? 

*This post is locked for comments

  • Jeroenp Profile Picture
    Jeroenp 5 on at
    RE: wechat - Dynamics 365 Integration - Sales Module Dynamics 365 WebAPI's User/Contact/Customer/Activities end points

    Is there already a solution for integration of Wechat in Dynamics 365 Customer Engagement available or only as mentioned above.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: wechat - Dynamics 365 Integration - Sales Module Dynamics 365 WebAPI's User/Contact/Customer/Activities end points

    Hi Alok, can you provide more details or sample code? I need to intergrate my CRM with wechat.

  • Dynamics_Alok Profile Picture
    Dynamics_Alok 1,746 on at
    RE: wechat - Dynamics 365 Integration - Sales Module Dynamics 365 WebAPI's User/Contact/Customer/Activities end points

    You can create connection from CRM to weChat using weChat API by REST API call either using QR code or other authentication process and then create Contacts and others based on CRM data .Calling Dynamics CRM API directly from weChat is not supported till now,but do some research and try to find out how can you communicate from weChat and if it is supported ,You can easily integrate it with CRM WebAPI.

    Refer :http://open.wechat.com/cgi-bin/newreadtemplate?t=overseas_open/docs/oa/user/fetching-user-profiles 

  • Nicksoft Profile Picture
    Nicksoft 205 on at
    RE: wechat - Dynamics 365 Integration - Sales Module Dynamics 365 WebAPI's User/Contact/Customer/Activities end points

    well,..i don't know whether it's Microsoft flow question or not.....since wechat will be acting player in this integration, its more like WeChat software company should provide some integration instruction on how to setup/administer/security/integrate this 2 systems. But really there is not much English details from WeChat side of world.

  • Wayne Walton Profile Picture
    Wayne Walton 13,726 on at
    RE: wechat - Dynamics 365 Integration - Sales Module Dynamics 365 WebAPI's User/Contact/Customer/Activities end points

    I see requests to integrate to WeChat through Flow, I would expect that be your best start, is request Microsoft add WeChat as a supported source for Flow.

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