Error when Releasing Approved Purchase Requisitions

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Posted on by Riel A. Mallorca

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Hi All,

I got this strange thing happening on my purchase requests in D365FO.

I have setup the following in relation to the purchase requisition:

1. An approval workflow for purchase requisition header.

2. A purchasing policy for creating PO from purchase order creation and demand consolidation rule.

Now I created a purchase request in the system.

Added the line items.

Sent the purchase request for approval and everything seems good.

The purchase requisition lines "Valid" field has a check mark.

Now I am on the release approved purchase requisitions form and will now create a new PO.

So I click that button, select the vendor and click Ok.

Now the system does not create a PO.

And the valid lines from previously check icon now have a red x icon on it.

Checking the "PurchReqLineProcessingError" table I got this.

Please I need your help on this.

Regards,

RIEL

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SouravDam 11,730 on at

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Hello Riel Mallorca,

Can only see the red cross marks in your screenshot and nothing else.

Any budget check validation? However that will be validated during the PR processing itself.

Is there any authorized vendor setup made for those items where you are getting this cross check mark?

What is the exact error message you got in system? Once you select that line (showing crossed mark), you will possibly get the error message notification. Appreciate if you kindly share that to know the issue.

Will be waiting to hear from you on this.

Best regards,
Sourav Dam

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Riel A. Mallorca 175 on at

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Hi Sourav,

Budget check is not in place on my setup.

There is currently "No check" for approved vendors on my item setup.

And lastly which is very wierd is system does not give me error message. Just marks the purchase requisition lines as invalid afteran attempt of creating a new PO from approved purchase requisition line.

Regards,

Riel

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SouravDam 11,730 on at

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Hello Riel Mallorca,

Is that item marked as Stopped in default order settings in "Released products" form for 'Purchase order' ?

Also check if there is any chance that the procurement category which you selected in the PR line is set to Inactive or not. It should be "Active".

Best regards,
Sourav Dam

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Riel A. Mallorca 175 on at

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Hi Sourav,

Please see related setups:

Thanks,

RIEL

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Rahul Mohta 21,032 on at

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pls check vendor assingment

as item and category are not stopped, other way would be to check policies

is this the only PREQ having issues?

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Riel A. Mallorca 175 on at

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Hi Rahul,

This happens to all my requests even if I try to create a new item.

I only have one purchasing policy configured and that is the purchase order creation and demand consolidation.

Are there any other policy setups that may affect this? Also if system can give me an error message it would be helpful, unfortunately there is no error message at all.

Regards,

RIEL

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SouravDam 11,730 on at

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Hello Riel Mallorca,

Are you getting this all environments or only in PRD?

Try with below options if solve this case.

Category policy rule: - Set this policy rule to "Allow all vendors" for the categories you created.

Purchase order creation and demand consolidation rule: - Check for the following;

--- Is there any price tolerance you set ? If 'Yes', then set it to "No".

--- What is the error processing rule you set ? Set it to "No action".

Try this in UAT and see if you are getting this through.

Best regards,
Sourav Dam

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Riel A. Mallorca 175 on at

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Hi Sourav,

There seems to be a little progress, now system gives me an info in the error message.

See screenshot.

Regards,

RIEL

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Rahul Mohta 21,032 on at

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is the PO now created or still not?

Purchasing policies is key and once the access policy is done pls try after few mins for it be sync

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Riel A. Mallorca 175 on at

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Hi Rahul,

Still no luck, the error is triggered when I click the new "Purchase order" button in the Release approved purchase requisition form.

I might as well request from dev to debug the issue.

Regards,

RIEL

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