web

You’re offline. This is a read only version of the page.

Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... AD (entra) sync does n...

Customer experience | Sales, Customer Insights,...

Unanswered

AD (entra) sync does not update the emailaddress of the dynamics system user

(0) Share

Report

Report

Posted on by Moritz L

16

Hi everyone,

we are facing the issue that when the emailaddress of a AD (entra) user is changed, this change isnt synced to dynamics 365 CE,

all other AD (entra) attributes update without issues.

The AD (entra) connector doesnt log any errors, it seems like it is just ignoring the emailaddress for updates.

Is anyone else facing this issue too or has maybe already found a solution for it?

thank you very much

Categories:

Dynamics 365 Sales

I have the same question (0)

All responses Img

All responses (1)

Answers Img

Answers (0)

André Arnaud de Cal... 300,105 Super User 2025 Season 2 on at

Like (0)

Report

AD (entra) sync does not update the emailaddress of the dynamics system user

Moved the question from the Dynamics 365 General to the Dynamics 365 Customer experience forum.

Was this reply helpful? Yes No

Join the conversation

Helpful resources

Quick Links

Subscribe to this forum!

Stay up to date on forum activity by subscribing.

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1

Tom_Gioielli 124 Super User 2025 Season 2

#2

#3

MVP-Daniyal Khaleel 89

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans