web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

Season of Giving Solutions is Here!
News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Using a new content se...
Customer experience | Sales, Customer Insights,...
Answered

Using a new content setting fields in marketing email HTML throws error on 'check for errors'

(0) ShareShare
ReportReport
Posted on by DannyKp 5

Created a New content settings and using the same content setting details in Marketing email HTML throws error on Check for errors

  • Text: Dynamic content references the following entity, which isn't selected for syncing in the marketing data configuration: {{msdyncrm_contentsettings(bb9409ff-0b24-eb11-a813-000d3a0a82c6).msdyncrm_addressmain}}.
  • Text: Dynamic content references the following entity, which isn't selected for syncing in the marketing data configuration: {{msdyncrm_contentsettings(bb9409ff-0b24-eb11-a813-000d3a0a82c6).msdyncrm_addressmain}}.
    Can someone please let me know, what is causing this issue?
I have the same question (0)
  • Verified answer
    Preeti Rana Profile Picture
    Preeti Rana on at

    Hi Danny,

    Seems this issue is now resolved. If not,please create a support ticket for this issue so that the team can investigate?

    Guidance on creating ticket: https://mbs.microsoft.com/customersource/northamerica/CRM/support/support-lifecycle/CRMSupport

    Please email us the ticket number on d365mktcomm@microsoft.com to follow up. :)

    Thanks,

    Preeti Rana 

  • cloflyMao Profile Picture
    cloflyMao 25,210 on at

    Hi Danny,

    It is very glad that you have sorted it.

    But content settings of marketing email should be dynamic content instead of static value, we just need {{msdyncrm_contentsettings.msdyncrm_addressmain}} and {{msdyncrm_contentsettings.msdyncrm_subscriptioncenter}}.

    pastedimage1605165330547v2.png

    Because content settings of customer journey will apply to content settings of marketing email involved in the journey, so the content will always be dynamic.

    pastedimage1605165047316v1.png

    Regards,

    Clofly

    Regards,

    Clofly

  • DannyKp Profile Picture
    DannyKp 5 on at

    Sorted..! Enabled the content settings in Marketing data configuration

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Season of Giving Solutions is Here!

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the December Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Pallavi Phade Profile Picture

Pallavi Phade 94

#2
Tom_Gioielli Profile Picture

Tom_Gioielli 70 Super User 2025 Season 2

#3
TAHER Mehdi Profile Picture

TAHER Mehdi 58

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans