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Suggested answer

Using relative date in a Group for segment

Posted on by
Hi,
 
I'm trying to create a segment of people for a birthday flow but somehow it's not working. 
What I've done: 
 
I created a group  for my birthday segment with the following conditions:
 
 
For test-purposes I changed the date of birth from a contact to the next day (so it would match the date of birth is tomorrow):
 
However when I test the segment it says there are 0 members. 
I also tried to publish the segment and add it to the flow I created to see if it would run, but unfortunately not. Am I missing something? 
  • Using relative date in a Group for segment
    Hi Leah, 
     
    Thank you for your reply!
    I did not change the display name, I don't have enough rights to do so, so I can't check it either, but i will check with my colleagues if that was the case.
     
    Thank you for all your help sofar!
     
    Regards,
     
    Jessie
  • Suggested answer
    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Using relative date in a Group for segment
    Hi,
    The Birthday is one OOB field in the contact entity.
    It should be found in the segment directly:
    You can check it in your environment.
    Did you change the display name?
     
  • Using relative date in a Group for segment
    Hi Leah, 
     
    Thank you so much for your reply! 
    I see what you mean, however I cannot find the 'Birthday' field at the contact attributes, it seems like i'm missing some information. 
    Could it be that the Birthday field is set-up as a custom field that I cannot select within the attributes? 
     
    Regards,
     
    Jessie
  • Suggested answer
    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Using relative date in a Group for segment
    Hi,
    1.The contact form shows Birthday, but the breakdown is Date of Birth.
    --Make sure the attributes are the same in both places:
    2.When you configure relative date, you need check 'Ignore year' option.
     
    My example:
    1)Segment
    2)Contacts:

    I hope you can mark my answer verified if it answer your question! If you have any questions, please feel free to contact me.
    Regards,
    Leah

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