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Activate Retail Cloud POS: Retrieving the stores failed.

Posted on by

Hello Experts,

I'm setting up MPOS and I stop at this error, I've tried to run full sync (all the jobs 9999) and tried to run Initialize commerce scheduler.

Activate Retail Cloud POS: Retrieving the stores failed.

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Application session ID
7d17e6b5-cee0-d6cf-0425-34f55589bb87

pastedimage1634319045407v1.png

Tks,

  • ThuNgo Profile Picture
    ThuNgo 972 on at
    RE: Activate Retail Cloud POS: Retrieving the stores failed.

    Hi,

    Did you able to solve this issue?

    I encounter the same.

    I already associated AAD account on worker page and run 1060 (Staff) job.

    Thanks and best regards,

    Thu

  • SergeyP Profile Picture
    SergeyP 2,928 on at
    RE: Activate Retail Cloud POS: Retrieving the stores failed.

    Where is your Retail Server hosted - on the box you own? If so you can find out why RS fails in Event Viewer under Microsoft->Dynamics->Commerce-RetailServer->Operational there will be warnings/errors.

  • FUSOPAR Profile Picture
    FUSOPAR on at
    RE: Activate Retail Cloud POS: Retrieving the stores failed.

    Hi,

    Yes it is the Dev Box. I checked all configuratios with the instructions docs.microsoft.com but I can't  find the problem.

    I tryed your solution in other question but not solved a problem.

    Do you have another suggestion?

  • A.Prasanna Profile Picture
    A.Prasanna 8,161 on at
    RE: Activate Retail Cloud POS: Retrieving the stores failed.

    Hi ,

    you are working with Demo Data (Dev Box ) or this is Production Environment? , Have you checked your store /pos configurations ?

    AP

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