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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Receivables Management...
Microsoft Dynamics GP (Archived)

Receivables Management reconcile to General Ledger shows a posted transaction in the RM module that never posted to the GL. When we voided the invoice it posted through to the GL but the original invoice never did. The reconciliation report does not bala

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Posted on by Dorothy Ramsey 120

We are working in MS Dynamics GP 2010.  We have an invoice within a batch that posted to the RM module that never posted through to the GL, yet all other invoices in the batch posted.  We ran the reconcile report and it shows up as posted in the Receivables Transaction side, but not the General Ledger side.  We also ran check links for the Sales and then the Financial and that did not fix the problem.  We tried to void the invoice and that posted through to the GL, yet the original invoice posting still does not show up and we still don't reconcile.  I hesitate to make a journal entry to reconcile, but I am at a loss as to what else I can do.   I would also like to know what caused the problem.

 

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  • Dan Liebl Profile Picture
    Dan Liebl 7,320 on at

    It is probably caused by a posting interruption.   To resolve your options are to do the JE or to void the trx and reenter so it will post all the way through.

    Dan Liebl, CMA CPIM

    OTT,Inc

    dliebl@OTT-inc.com

  • Verified answer
    L Vail Profile Picture
    L Vail 65,271 on at

    I suggest checking one of your Financial Posting setup settings to prevent an accidental deletion of a transaction coming up from a subsidiary module.

    Navigate to the GL setup window and make sure the checkbox setting does not allow the deletion of saved transactions. This has proved beneficial for many of my clients who suffered from disappearing subsidiary transactions.

    Kind regards,

    Leslie

  • Verified answer
    Community Member Profile Picture
    Community Member on at

    Also, note that the original transactions in batch were never posted through GL. However the voided transactions are posted through GL. You will need to backout the GL transactions corresponding to voided transactions or enter an adjustment entry in GL to reconcile the GL with receivables.

    Rubal

    Smith and Allen Consulting Inc.

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