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Service | Customer Service, Contact Center, Fie...
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Show Real Time Data of Dynamics 365 CRM in React web resource

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Hi,

I want to create a react-app that will show all the cases that are present in CRM. I want to show a notification eg. toast notification or a pop-up notification as soon as a case record is created in CRM in real-time i.e. without manually hitting the refresh button.

I've given a thought to setInterval() & setTimeout() but the problem with this approach is that this won't be updated in real-time and keeping interval/timeout time very short can cause load on the system.

Is there any better way to load data in real-time in dynamics 365 webresource?

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