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Microsoft Dynamics CRM (Archived)

How to manage with Project Service a single status of an opportunity?

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I recently discovered the new project service features and it could be very useful if I can manage a single step of my opportunity track as a project (so with use of WBS etc...).

So far I saw they are 2 different things: Opportunity belong Sales and WBS belong project, any chance of integration?

Thanks 

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  • Suggested answer
    TheMarkChristie Profile Picture
    TheMarkChristie 10,328 on at
    RE: How to manage with Project Service a single status of an opportunity?

    Hi Bonika

    You are correct at the moment they are 2 seperate processes (Althrough they use the same entity) I think there will be integration at some point but you can drive this yourseld with form customisation

  • Suggested answer
    Nithya Gopinath Profile Picture
    Nithya Gopinath 17,076 on at
    RE: How to manage with Project Service a single status of an opportunity?

    Hi Bonika,
    Refer the link below.

    https://www.microsoft.com/en-us/dynamics/crm-customer-center/what-s-new.aspx#PSA

    Thanks

  • Suggested answer
    PS Profile Picture
    PS 23,577 on at
    RE: How to manage with Project Service a single status of an opportunity?

    Create a field on your opportunity entity, lets say 'Business type' of option set type and having values sales, service. Set default value as Sales.

    Write a javascript on, if Business type=service, reload form=Project info

    Here are few samples:

    community.dynamics.com/.../157879

    mscrmshop.blogspot.com.au/.../how-to-display-entity-form-based-on.html

    www.magnetismsolutions.com/.../how-to-switch-a-dynamics-crm-form-based-on-a-value

    stackoverflow.com/.../how-to-change-default-form-based-on-dropdown-js-and-crm

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