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Dynamics 365 Community / Forums / Microsoft Dynamics SL (Archived) / Client install on Wind...
Microsoft Dynamics SL (Archived)

Client install on Windows 10 client workstation with Server 2012 R2

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Posted on by Community Member

We are trying to install Microsoft Dynamics Sl 2011 workstation client on Windows 2012 R2 server.  We mapped drive to SL 2011 SL\Applications folder and try to launch the setup installer from the workstation folder as usual.  When the process gets to the point of asking for the location of the application files it populates with the correct UNC path, but then it gives an error message saying that you can't install from a UNC path but only from a mapped drive.  If we click on the browse button, the mapped drive does not show, but if I look on the workstation, I can see the mapped drives.  If we copy and paste the path into the box, we get the error saying the selected path doesn't contain the exe file.

Does anyone know what we can do to get client installed?

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  • Community Member Profile Picture
    Community Member on at

    Try this.  Copy the Wrkstn folder from the server to the local drive of the workstation and then run setup.exe from that folder on the local drive.  You will likely get a warning error along the way but the client should install and be functional.

  • Community Member Profile Picture
    Community Member on at

    We tried this and we still couldn't see mapped drive when trying to install.  Any other suggestions.

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Make sure that the workstation has network discovery enabled.  Also, are you executing setup.exe using run as administrator?  Just trying to make sure I know exactly how you are trying the process.

    My initial suggestion was to get around the UNC path message even though you were pointed to a mapped drive.  It now sounds like you are having a second level issue.

    Here is something I found some time back that might help:

    Using REGEDIT, locate HKEY_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System

    In the right panel look for EnableLUA and modify its value to 0

    Close REGEDIT and try the install again.

  • Butch Adams Profile Picture
    Butch Adams 4,763 on at

    In addition to what Rick said, you can try disconnecting the mapped drive and and remapping it via the command prompt using the NET USE command.

    It seems like this was a bug that occurs in Win 8 as well.

  • Community Member Profile Picture
    Community Member on at

    Unfortunately, non of these suggestions have worked.

  • Community Member Profile Picture
    Community Member on at

    Barbara, I want to make sure that I understand the exact problem.  I am taking you to say that you are trying to install the SL 2011 client on a Windows 10 workstation where Dynamics SL is installed on a server running Windows 2012 R2.  Is that correct?  The text of your question makes it sound like you are trying to install the SL client on the Windows server.

    Assuming my assumption of what you are trying to do is correct, when you launch the SL client setup file are you just double-clicking it or are you right-clicking and selecting run as administrator?  Do you have the original SL 2011 or is it SL 2011 FP1?

    I have clients using Windows 10 with Dynamics SL 2011 installed on Windows Server 2012 R2 so I know this combination works.  We just have to narrow down why your situation is different.

  • Community Member Profile Picture
    Community Member on at

    We had the same issue.  We mapped the drive and then ran it from the command prompt:

    net use drive: \\server\msdynamics
    changed directory  to the directory with the install program (cd \SL\Applications)
    ran the executable from the command prompt  (.\clientsetup.exe)

    This worked for us.

  • Community Member Profile Picture
    Community Member on at

    you need to run the install as "run as administrator"

    you also need to run the install from the mapped drive letter.  (J:\applications\ ) for example.

    THEN You have to edit the registry.

    1. HKEY_LOCAL_MACHINE\Software\WOW6432Node\Microsoft\DynamicsSL---> Update the INSTALLDIR and ParentDirectory entries to the mapped drive path to the SL program files (for example, if the workstation has the J drive mapped the path would be J:\Applications)

    2. HKEY_LOCAL_MACHINE\Software\WOW6432Node\Solomon\SolomonIV Tools for Visual Basic -->Update the Parent Directory entry to the mapped drive path to the SL program files

    3. You may also have to fix the shortcut path for Dynamics SL to be J:\Applications\MSDynamicsSL.exe.

    This also applies to Windows10.      

  • Community Member Profile Picture
    Community Member on at

    Hi Rick,

    Yes, you are correct.  We are trying to install a windows 10 workstation running a windows 2012 R2 server.  Yes, we did try to run as administrator.  We are using the SL 2011 FP1.

  • Community Member Profile Picture
    Community Member on at

    Try what Rena suggested and let us know if that worked.  I recall having to do that approach with one client some time back now that Rena reminded me.  With Microsoft increasing security in its products with each new version, there are times where the installer ends up not passing the needed security requests to an updated server and this might be your case here.  Just clicking run as administrator is not quite the same as opening the command prompt as the administrator, mapping the drive using net use and then running setup.exe from the command prompt.

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