Greetings!
I'm very new to Dynamics GP (about a month) and this is first posting on this forum. I suspect that what I'm asking is basic, but I haven't come across the answer in my searches, likely because I'm not using the right terminology.
Occasionally I get checks that don't apply to a customer invoice, such as a rebate check for recycling our paper. For these situations, I've created a customer account called Miscellaneous that I use for entering the check. I then use the distribution window to credit our account for garbage disposal expense. The transaction appears to have entered the GL when I examine a trial balance, but when I print a trial balance of the Miscellaneous account from the sales module, I also see the amount of the check appear as a credit on the account. I'm really struggling with how the credit can be in both places at once.
Similarly, sometimes customers will pay two of our related companies on the same check. In this case, I'll use the distribution window to park a credit in a suspense account until a bank transfer is made to transfer the funds to the related company. When this happens, a bank transaction is used to debit suspense and credit cash. Unfortunately, I still see the credit on the Miscellaneous customer account. I would really appeciate if anyone can explain what is happening or whether there's a much better way to accomplish the tasks I've described. Thanks in advance.
Brian S.
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