
supplier(field) on new quote case, the supplier did not pull over to quote follow up case that is created on the new quote case.
when we give case type:quote and activity type new quote
we added quote follow up button when we click on it a new case is created and all the fields are copied into the new case. but the issue s supplier field data is not copying
what would be the issue and how to overcome this issue
*This post is locked for comments
I have the same question (0)that is custom ribbon button, so you should ask to who implemented that functionality inside your CRM instance.