web

You’re offline. This is a read only version of the page.

News and Announcements icon

Dynamics 365 CommunityForums Microsoft Dynamics 365 | Integration, Dataverse... SharePoint Integration...

Microsoft Dynamics 365 | Integration, Dataverse...

Unanswered

SharePoint Integration : Based on entity - can you change the incident folder name?

(0) Share

Report

Report

Posted on by Community Member

We have configured SharePoint Online integration using Based on entity and selected Account.

The resultant folder structure means that documents uploaded to a case are actually stored in a folder called incident and, whilst our developers know this is the underlying name for case, our users do not. They are finding it confusing to see a folder called incident in the Document Associated Grid on Accounts.

Is there any way of changing this folder name to case?

and,

I have the same question (0)

All responses Img

All responses (1)

Answers Img

Answers (0)

bottaciov 5 on at

Like (0)

Report

RE: SharePoint Integration : Based on entity - can you change the incident folder name?

same issue

Was this reply helpful? Yes No

Helpful resources

News and Announcements

Dynamics 365 Community Calls Return

Join experts in person to explore low code and AI agents at the Power Platform Community Conference sponsored by Microsoft

Responsible AI policies for the Community

Quick Links

Leaderboard > Microsoft Dynamics 365 | Integration, Dataverse, and general topics

#1

DAnny3211 433

#2

Abhilash Warrier 137 Super User 2025 Season 2

#3

Martin Dráb 67 Most Valuable Professional

Last 30 days Overall leaderboard

Featured topics

Identifying an Org as CDS or Dynamics

Get batch job history log from D365 FO to Power Automate

Gross and Net Weight of Shipments feeding back into Sales Order (from External Source)

Product updates

Dynamics 365 release plans