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Microsoft Dynamics CRM (Archived)

Users working in CRM while Update 1 or Upgrade is happening?

Posted on by Microsoft Employee

Is this okay? We have CRM 2016 ONLINE.

The update 1 is being applied tomorrow between 2 PM and 2 AM, I'm not sure if users can log in or not. Or will CRM be offline? If it's offline, how long does the Update 1 usually take?

Does anyone know?

*This post is locked for comments

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Users working in CRM while Update 1 or Upgrade is happening?

    Hello

    You can also look at Tenfold, a third-party application that integrates a wide range of CRMs with phone systems. It can connect MS Dynamics in mere minutes. There's a wide range of functions such as click to call, caller ID and others to streamline your sales call workflow. www.tenfold.com/.../dynamics

  • Verified answer
    Nadeeja Bomiriya Profile Picture
    Nadeeja Bomiriya 6,804 on at
    RE: Users working in CRM while Update 1 or Upgrade is happening?

    Hi tekwise,

    Not a good idea to let the users use the system during the this time period.  I would inform all users to not use it.

    You can now see more granular update status.

    blogs.msdn.microsoft.com/.../microsoft-dynamics-365-customer-driven-update-cdu-progress

  • Verified answer
    PS Profile Picture
    PS 23,577 on at
    RE: Users working in CRM while Update 1 or Upgrade is happening?

    Check your office 365, it tells you about the down time

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