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Customer experience | Sales, Customer Insights,...
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Form Editor

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Posted on by 10
When trying to open any object in Form Editor it redirects to the main page, instead of open the Form Editor page.
 
Settings > Customization Customizations > Customize the System > Entities > Account > Forms > ... here the problem appears, it opens the main page instead of Form Editor
Same behavior here:  Settings > Customization Customizations > Customize the System > Web Resources ... it opens the main page instead of Form Editor
 
This problem appears only at one Organization, any other Organizations can open the Form Editor.
 
Organization version: 9.1
I have the same question (0)
  • A Profile Picture
    10 on at
    Form Editor
    Form Editor can not be opened.
  • Bipin D365 Profile Picture
    28,983 Moderator on at
    Form Editor
    Hi,
     
    Did you try opening in different browser/Incognito mode?
     
    Thanks,
    Bipin
  • A Profile Picture
    10 on at
    Form Editor
    Hello Bipin,
     
    Thank you for your answer!

    I tried, it didn't help. Opening in different browser/incognito mode works with the same behavior.
     
    Security Groups are already configured (e.g. PrivUserGroup).
     
    After investigating the problem the next Warning has been found in Event Viewer > Application:
     
    Exception type: CrmException
    Exception message: The current organization id could not be determined. 
    ...
    Request path: *Organization*/_common/styles/theme.css.aspx 
     
    Probably the solution somewhere in this direction?


     

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