Customization not viewable by other team members

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Posted on by AIOElliott

I added a field to the Accounts entity and then I included it on the form so it is viewable on the frontend. I can see it, but my colleagues cannot. What would help diagnose the issue for people who can't see into the system?

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Bipin D365 28,985 Moderator on at

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Hi,

Check if you have multiple main forms.

Ask them to look in correct main form OR you add your new custom field to all main forms .

Form selector can be seen on Top when you open the record to switch to different form

I hope you published your changes .

Also, your colleagues are looking at the the correct Environment, please verify the instance browser URL

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Haig Liu Microsoft Employee on at

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Hi AIOElliott,

First please check whether you and your colleague are in the same environment when viewing.

Then make sure it's the same form.

Finally check to see if a custom Onload function exists.

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AIOElliott 10 on at

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It turns out my colleagues had the account flipped to Sales Insights which I understand to be a specific view, but this customization was only on Account.

Is there a way for it to appear on the different views?

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Bipin D365 28,985 Moderator on at

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Hi,

Model driven app designer can be used to remove unnecessary forms and select forms which you want to use.

learn.microsoft.com/.../create-add-remove-forms-views-dashboards

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