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Customer experience | Sales, Customer Insights,...
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Individually Editable Email Template

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Posted on by 5

Hello,

I am trying to create a template with sections that are universal for all my clients and then sections that can be personalized before sending to each individual client. Is there a way to do this in Dynamics 365? I have been able to create a template, but when sending directly to one client it won't let me edit any of it before sending. 

Thanks!

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  • Suggested answer
    Nya Profile Picture
    29,060 on at

    Hi,

    Please refer to the following documentation to check if the feature is what you want.

    Add dynamic content to email messages (Dynamics 365 Marketing) | Microsoft Docs

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Tom_Gioielli Profile Picture

Liquid error: Object of type 'Adxstudio.Xrm.Web.Mvc.Liquid.EntityReferenceDrop' cannot be converted to type 'System.String'. Liquid error: Object of type 'System.Boolean' cannot be converted to type 'System.String'. Liquid error: Object of type 'System.Boolean' cannot be converted to type 'System.String'. Liquid error: Object of type 'System.Boolean' cannot be converted to type 'System.String'. Tom_Gioielli 58 Super User 2026 Season 1

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Liquid error: Object of type 'Adxstudio.Xrm.Web.Mvc.Liquid.EntityReferenceDrop' cannot be converted to type 'System.String'. Liquid error: Object of type 'System.Boolean' cannot be converted to type 'System.String'. Liquid error: Object of type 'System.Boolean' cannot be converted to type 'System.String'. Liquid error: Object of type 'System.Boolean' cannot be converted to type 'System.String'. Eugen Podkorytov 49

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Fiona_Tiernan Profile Picture

Liquid error: Object of type 'Adxstudio.Xrm.Web.Mvc.Liquid.EntityReferenceDrop' cannot be converted to type 'System.String'. Liquid error: Object of type 'System.Boolean' cannot be converted to type 'System.String'. Liquid error: Object of type 'System.Boolean' cannot be converted to type 'System.String'. Liquid error: Object of type 'System.Boolean' cannot be converted to type 'System.String'. Fiona_Tiernan 22 Moderator

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